Gasworks experience

Dear all

I visited Gasworks this afternoon and thought I should make some comments.

When I walked in there was a group of people having a discussion(more like a lecture in fact) about the exhibition.
They were sitting and standing by the screen, so I first had a look at the works on the other sides and waited in the hope that I could watch the film when they have finished and move out of the screen.
Despite the fact that there were other audiences waiting to watch the film, the group didn't seem to care to move away from the screen.
I asked one of your staff members whether they can ask them to shift from the screen a bit. I was simply told that I should just wait until they've finished because Gasworks has a limited space. I then questioned that why this occasion was not publicly notified and if it was I should have been able to avoid the inconvenience.
I understand that this kind of occasions would normally create interesting dynamics, and may be very important to your gallery regarding funding and public relations. However, there are also people like me who would like to experience works with minimum disruption.
I am not convinced that being a small space means unable to notifiy audience what's going on in the space to prepare for themselves and unable to guide a bigger group to care to remember other audience.

I hope you would kindly take my observation into account for your future operation of the gallery.

Regards
Bommsoon Lee

-------Amy Walker to me, kristel, alessio, gemma
show details 12 Mar (7 days ago) ---------------

Dear Bommsoon

Thank you for email. I am sorry to hear that you had a bad experience visiting Gasworks.

Unfortunately sometimes large group visits, such as the one yesterday, are organised at short notice and it is not possible for us to let other visitors know about any potential disruption in advance.

We have taken your comments into consideration and will aim to make sure that all our visitors have a good experience at Gasworks in the future.

Best wishes

Amy

--
Amy Walker
Deputy Director
Triangle Arts Trust & Gasworks